Training, Consulting and Performance Coaching 
   
  • Industry & Business Orientation
  • Business Performance Assessment
  • Repair Planning & Blueprinting
  • Score Boarding  & Continuous Improvement
  • Key Performance Indicators & Benchmarking
  • 5S Workplace Organization
  • Customer Sales & Service
  • Paint Shop Performance
  • Damage Analysis
  • Leadership
  

Areas of Experience and Expertise

Typical 5-Day Service Program 

Day #1 (Webinar/Conference Call)

  • Client Profile Submitted/Review
  • Process and Performance Analysis (Draft)
  • Goal Setting (Draft)
  • Meeting Preparations

Day #2 (On-SIte)

  • Finalize Process & Performance Analysis
  • Finalize Goal Setting
  • All-Staff Orientation Lunch and Learn
  • Repair Planning & Blue Printing Fundamentals

Day #3 (On-Site)

  • Repair Planning & Blue Printing Pilot
  • SMART Action Plan
  • Exit Report

Day #4 (On-Site)

  • Flawless Execution 
    • Plan, Brief, Execute & Debrief 

Day #5 (Telephone/Webinar)

  • Follow up Process & Performance on quarterly basis